Archive for August 2011
DO Nothing, SAY Nothing, BE Nothing
Having great aim is important; so is knowing when to pull the trigger. Sometimes, while we are considering when to begin, it becomes too late or the window of opportunity passes. Leaders are known by the actions they take. They don’t wait for permission. They passionately pursue bold new ideas. Think Steve Jobs. Taking initiative…
Read MorePlease and Thank You
Most of us were taught when we were children that it was polite, and often to our benefit, to say please and thank you when interacting with others. Why is it so many of us find it hard to apply this knowledge in the workplace? It can’t be that it’s too hard or that it takes…
Read MoreDoor #1, Door #2 or Door #3?
There are times when we find ourselves in the midst of an encounter with someone where we are suddenly surprised at the overreaction or defensiveness of the person we are speaking with. Often, we have no idea where this other person’s emotions are coming from. During these moments, we often have three choices. I will call them Door…
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