Wall of Resistance

When I am giving feedback to someone, and they just won’t listen because they are in denial or are viewing the feedback as an attack, I will change the “problem” we are speaking about by making their current behavior the problem. So, even though the feedback I started giving may have related to showing up… Continue Reading Wall of Resistance

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What If We Didn’t Know?

What if we didn’t know someone’s political beliefs, or whether they were for or against vaccinations? What if we didn’t know how much money or education they have, or what religion, if any, they adhere to? How would the quality of our relationships with these same individuals change, if all of a sudden we found… Continue Reading What If We Didn’t Know?

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The Most Inventive Decade

It would be easy to conclude that we live in a time of unparalleled invention and innovation, especially given the rapid pace of discovery and commercial application of ideas formulated during the last few decades. Looking back into history, though, it would be hard not to agree that the 1880s was one of the most… Continue Reading The Most Inventive Decade

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The Tip of the Iceberg

Some aspects of organizational culture are visible on the surface, like the tip of an iceberg. Others are implicit and submerged within the organization. Because these ingrained assumptions are tacit and below the surface, they are not easy to see or deal with, although they affect everything the organization does. What are some of the… Continue Reading The Tip of the Iceberg

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From Time to Time

“From time to time in the years to come, I hope you will be treated unfairly, so that you will come to know the value of justice. I hope that you will suffer betrayal because that will teach you the importance of loyalty. Sorry to say, but I hope you will be lonely from time… Continue Reading From Time to Time

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