It is not unreasonable to expect team members facing the uncertainties associated with a global pandemic to be anxious, and increasingly so as one countermeasure after another is put into place by their organizations and by their government to fight the novel coronavirus.  Leaders, themselves, are anxious and this is how human beings normally react… Continue Reading An Anxious Team

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It can be frustrating when individuals do not execute on their responsibilities.  When it is a member of our own team that is underperforming, we have the opportunity to directly manage that performance and to restate our expectations to increase understanding and alignment.  If that doesn’t bring about the improved performance, we have access to… Continue Reading Compromising Accountability

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The coaching mindset begins with viewing team members as being naturally creative, resourceful and whole, and not as broken or in need of fixing. Leaders that adopt a coaching mindset step away from needing to have all of the answers.  They start by asking questions, rather than giving solutions.  This means less talking and more… Continue Reading The Leader as Coach

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When you are introducing change to your organization, keep the “20-50-30” rule in mind.  You can expect that roughly 20 percent of your people will generally resist any new idea or approach. If you’re like countless other leaders, you probably spend way too much of your precious time trying to convince this group to get… Continue Reading The 20-50-30 Rule

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