The renewed focus on inclusion these days is rooted in increased evidence that organizations that become more diverse, at all levels, increase sales, drive innovation and reduce turnover. My experience has shown me that the more the faces around the table look different from one another, the greater the likelihood we will hear perspectives and… Continue Reading Breaking Bias

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If there is one thing that organizations are learning in these volatile, uncertain and complex times, it is the importance of both organizational and personal resilience – the ability to withstand shocks, and remain sustainable under prolonged periods of change. Richard Barrett, founder of the Barrett Values Centre, offers the following checklist of actions to… Continue Reading The Resiliency Reserve

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We all report to somebody. To whom do you report? A boss, an owner, your Board of Directors? Most leaders accept the reality that they must take direction from someone else in their organization. What leaders are not comfortable with is working without a clear delineation of responsibilities vis a vis the person to whom… Continue Reading Let Me Lead

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When it comes to making decisions on a team, the leader has multiple options. The default style of decision-making is often voting. Using this style, the leader asks each member of the team to declare their support or opposition, and then the leader endorses the majority view. Another common decision-making style is consensus. Unlike voting,… Continue Reading Make the Call

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