The Irresistible Smile

When I walk down the street or a long corridor in a public building, I still am surprised sometimes when others start smiling at me. For just a moment, I find myself wondering what’s causing the friendly look on the face of these strangers. Then I remember that dating back to when I was just… Continue Reading The Irresistible Smile

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Who We Are Makes a Difference

The world has lost a great leader. With the passing of Nelson Mandela, we are reminded of the incredible sacrifices often required of true leadership. I remember first learning of Nelson Mandela when I was in college. At the time, Mandela was imprisoned at Robben Island, then South Africa’s Alcatraz. Never giving up, and dedicating… Continue Reading Who We Are Makes a Difference

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Door #1, Door #2 or Door #3?

There are times when we find ourselves in the midst of an encounter with someone where we are suddenly surprised at the overreaction or defensiveness of the person we are speaking with.  Often, we have no idea where this other person’s emotions are coming from. During these moments, we often have three choices.  I will call them Door… Continue Reading Door #1, Door #2 or Door #3?

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What's Holding You Back?

On September 21, we launched the 9th cohort of our Institute for Leadership Fitness with 15 new executives.  In this first of four quarterly workshops, we introduce a tool called The Confidence Net.  Every leader is encouraged to create their own “confidence net” to mitigate the effect, and lower the volume, of their “inner voices” or self-doubts.  After presenting the… Continue Reading What's Holding You Back?

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