Make Stress Your Friend

Stress has become a buzzword, but most of us don’t really know what it is. According to my friend Dr. Heidi Hanna, the word itself can cause stress just because it’s difficult to define. We use it as a catchall for anything that feels off in our lives, and by dumping problems into a bucket… Continue Reading Make Stress Your Friend

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Culture is an Outcome

Organizations confront opportunities to change on a regular basis. Whether it is an update to a long-held policy or procedure, an improvement in how leaders provide feedback to others or an increase on the part of managers to speak truth to power, one retort is heard more often than any other. This most common theme… Continue Reading Culture is an Outcome

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"To Be" or Not "To Be"

Is it possible that the words we use prevent us from seeing the world and the people in it as they really are? Our words directly shape how we see the world and how we engage with others. Benjamin Lee Whorf, a linguist, suggests that “by altering our use of language, we also revise how… Continue Reading "To Be" or Not "To Be"

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Play Your Way to Innovation

Innovation is serious business, and yet sometimes we are just too serious about innovation. Throughout history, we can see that play actually has served as a reliable gateway to innovation. In Wonderland: How Play Made the Modern World, Steven Johnson illustrates how playfulness has fueled a remarkable amount of innovation and new discovery. Consider Charles Babbage,… Continue Reading Play Your Way to Innovation

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Disagree and Commit

Recently, Jeff Bezos, the founder of Amazon, published a letter to shareholders, in which he shared a number of lessons for those seeking to achieve organizational excellence. One piece of advice contained in the letter can best be distilled into three impactful words: “Disagree and commit.” Here’s what Jeff Bezos had to say about these… Continue Reading Disagree and Commit

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