Effectiveness

At one point in my career, I managed people in 10 different offices around the country. I realized that if I wanted to help these employees feel connected to what we were doing in our headquarters office, I needed to make myself more visible and visit each office on a regular basis. This gave me… Continue Reading The Valuable (And Sometimes Surprising) Benefits of Rounding

We live in a world where a majority of what we know has been discovered in the last 15 years. This information explosion impacts every organization’s ability to effectively do business in today’s and tomorrow’s marketplace. There is no company – large or small – that can ignore the fact that you can’t continue to… Continue Reading Thriving Through Reinvention

When it comes to communicating, fit leaders learn early that individuals on their teams seem to thrive on certain types of communication, while with other types of communication employee engagement and trust wane. In asking hundreds of seminar particpants what kind of communication they want and expect from their leaders, we hear the following on… Continue Reading A Communication Checklist for Leaders

I am spending the afternoon with close to 100 Michigan-based coaches at the Professional Coaches Association of Michigan’s 6th Annual Conference. The focus this afternoon is on 11 different coaching competencies. Attendees watched two Master Certified Coaches (Linda Miller and Barry Demp) work with two different clients in a couple of outstanding coaching demonstrations. The… Continue Reading Coaching Competencies Drive Client Results

I’m in Lansing this morning participating in a World Cafe with 20 of Michigan’s most experienced coaches. One of the questions we are considering today is “What Does the World Need from Coaches?” Here is a sampling of what we are coming up with. The world needs “generous listeners”. When our clients come to us… Continue Reading What the World Needs from Coaches