From Time to Time

“From time to time in the years to come, I hope you will be treated unfairly, so that you will come to know the value of justice. I hope that you will suffer betrayal because that will teach you the importance of loyalty. Sorry to say, but I hope you will be lonely from time… Continue Reading From Time to Time

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Breaking Bias

The renewed focus on inclusion these days is rooted in increased evidence that organizations that become more diverse, at all levels, increase sales, drive innovation and reduce turnover. My experience has shown me that the more the faces around the table look different from one another, the greater the likelihood we will hear perspectives and… Continue Reading Breaking Bias

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Assuming Positive Intent

I have a client whose company places a premium on “assuming positive intent”. At its core, this is a choice to believe that most people want the same things we do and are not plotting against us, even when they are vocal in their disagreement with our positions or proposals. When we assume positive intent,… Continue Reading Assuming Positive Intent

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Chasing Me Away

For many of us, frustrations at work are limited and short-lived, and simply reflect the ins and outs of our lives and the normal pressures of the job. For others, though, frustrations can mount, particularly when support from the organization appears to be absent or when it seems like whatever we do, nothing ever changes.… Continue Reading Chasing Me Away

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The Outward Mindset

Imagine a SWAT team busting into a home to arrest two drug dealers. The home is filled with mothers and their infant children. While the arrests are being made, the babies are screaming, not sure what is going on all around them. In the kitchen, one of the SWAT officers is looking for baby formula… Continue Reading The Outward Mindset

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