The Irresistible Smile

When I walk down the street or a long corridor in a public building, I still am surprised sometimes when others start smiling at me. For just a moment, I find myself wondering what’s causing the friendly look on the face of these strangers. Then I remember that dating back to when I was just… Continue Reading The Irresistible Smile

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Please and Thank You

Most of us were taught when we were children that it was polite, and often to our benefit, to say please and thank you when interacting with others.  Why is it so many of us find it hard to apply this knowledge in the workplace? It can’t be that it’s too hard or that it takes… Continue Reading Please and Thank You

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