It can be frustrating when individuals do not execute on their responsibilities.  When it is a member of our own team that is underperforming, we have the opportunity to directly manage that performance and to restate our expectations to increase understanding and alignment.  If that doesn’t bring about the improved performance, we have access to… Continue Reading Compromising Accountability

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For many of us, frustrations at work are limited and short-lived, and simply reflect the ins and outs of our lives and the normal pressures of the job. For others, though, frustrations can mount, particularly when support from the organization appears to be absent or when it seems like whatever we do, nothing ever changes.… Continue Reading Chasing Me Away

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During the past couple of weeks, I found myself, for a second time, working my way through Thomas L. Friedman’s Thank You for Being Late: An Optimist’s Guide to Thriving in the Age of Accelerations. Friedman, also author of The World is Flat, uses his latest book to analyze the dizzying pace of change and… Continue Reading Mother Nature's Killer Apps

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All of us, from time to time, are faced with the desire (and sometimes the necessity) of changing some aspect of our lives. Change is rarely easy, and when we go to work at modifying a behavior, relapsing to our “old way of doing things” is fairly predictable. Many people point to the need for… Continue Reading Habits Trump Discipline

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