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Managing Up With Courage

Of all the feedback conversations leaders tell me they want to have in the workplace, those directed above their own immediate level in the organization remain the most challenging. While picking our battles carefully, and recognizing that some issues are just not worth going to bat for, the fear of retaliation, or “getting on the… Continue Reading Managing Up With Courage

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On Being Divergent

Last week I read Divergent, the debut novel of American novelist Veronica Roth. The book is a dystopian novel set in the so-called Divergent Universe. The novel explores the main character’s emotional struggles as she defines her identity within a society that defines its citizens by their social and personality-related affiliation with five different factions.… Continue Reading On Being Divergent

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The Irresistible Smile

When I walk down the street or a long corridor in a public building, I still am surprised sometimes when others start smiling at me. For just a moment, I find myself wondering what’s causing the friendly look on the face of these strangers. Then I remember that dating back to when I was just… Continue Reading The Irresistible Smile

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11 Simple Rules

These 11 simple rules, first presented by Dave Packard at Hewlett-Packard’s second annual management conference in 1958 are timeless. 1. Think first of the other fellow. This is THE foundation — the first requisite — for getting along with others. Gaining this, the rest will be “a breeze.” 2. Build up the other person’s sense… Continue Reading 11 Simple Rules

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Great Conversations, Anyone?

When was the last time you had a really great conversation? If you spent much of your time talking about yourself, odds are the conversation could have gone better. According to Jean de La Bruyere, a great conversation focuses much more on bringing out the cleverness of others than in showing a great deal of… Continue Reading Great Conversations, Anyone?

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