relationships
Wall of Resistance
When I am giving feedback to someone, and they just won’t listen because they are in denial or are viewing the feedback as an attack, I will change the “problem” we are speaking about by making their current behavior the problem. So, even though the feedback I started giving may have related to showing up… Continue Reading Wall of Resistance
Read MoreWhat If We Didn’t Know?
What if we didn’t know someone’s political beliefs, or whether they were for or against vaccinations? What if we didn’t know how much money or education they have, or what religion, if any, they adhere to? How would the quality of our relationships with these same individuals change, if all of a sudden we found… Continue Reading What If We Didn’t Know?
Read MoreIt Pays to Advertise
Early in my career, I was reminded several times by my father that “it pays to advertise”. This fatherly advice was not an encouragement to brag or strive to always be the center of attention. Instead, I learned the importance of staying in my leaders’ line of sight so they were aware of my ideas… Continue Reading It Pays to Advertise
Read MoreLet Me Lead
We all report to somebody. To whom do you report? A boss, an owner, your Board of Directors? Most leaders accept the reality that they must take direction from someone else in their organization. What leaders are not comfortable with is working without a clear delineation of responsibilities vis a vis the person to whom… Continue Reading Let Me Lead
Read MoreAssuming Positive Intent
I have a client whose company places a premium on “assuming positive intent”. At its core, this is a choice to believe that most people want the same things we do and are not plotting against us, even when they are vocal in their disagreement with our positions or proposals. When we assume positive intent,… Continue Reading Assuming Positive Intent
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