Inclusivity is all about increasing our knowledge and awareness of differences, and our ability to interact with people that are not the same as us. There are some differences we can easily see because they are visible, such as differences in race or age.  There are other differences that are not so visible, such as… Continue Reading The Inclusive View

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Emotional Intelligence (emotional quotient or EQ)  refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.  Many point to EQ as being more important that IQ as leaders rise within an organization and broaden their responsibility for larger teams. The term Emotional Intelligence was popularized in the… Continue Reading EQ vs. IQ

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The coaching mindset begins with viewing team members as being naturally creative, resourceful and whole, and not as broken or in need of fixing. Leaders that adopt a coaching mindset step away from needing to have all of the answers.  They start by asking questions, rather than giving solutions.  This means less talking and more… Continue Reading The Leader as Coach

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Imagine a SWAT team busting into a home to arrest two drug dealers. The home is filled with mothers and their infant children. While the arrests are being made, the babies are screaming, not sure what is going on all around them. In the kitchen, one of the SWAT officers is looking for baby formula… Continue Reading The Outward Mindset

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