I have a client whose company places a premium on “assuming positive intent”. At its core, this is a choice to believe that most people want the same things we do and are not plotting against us, even when they are vocal in their disagreement with our positions or proposals. When we assume positive intent,… Continue Reading Assuming Positive Intent

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Inclusivity is all about increasing our knowledge and awareness of differences, and our ability to interact with people that are not the same as us. There are some differences we can easily see because they are visible, such as differences in race or age.  There are other differences that are not so visible, such as… Continue Reading The Inclusive View

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Is it possible that the words we use prevent us from seeing the world and the people in it as they really are? Our words directly shape how we see the world and how we engage with others. Benjamin Lee Whorf, a linguist, suggests that “by altering our use of language, we also revise how… Continue Reading "To Be" or Not "To Be"

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When asked what they admire most in a leader, 87% point to character while only 13% point to competence. Most of us follow leaders based on who the leader is, and not as much for what they do. If a leader is arrogant and doesn’t listen to input, she can make poor decisions by dismissing… Continue Reading Character and Competence

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When you are curious in one-on-one conversations and meetings, it naturally invites others to willingly share their ideas and keep their contributions at a high level. Ask yourself these questions: – How do I demonstrate my genuine curiosity and interest in others’ thoughts and ideas? – What is my public response when members of my… Continue Reading Be Curious First

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