“From time to time in the years to come, I hope you will be treated unfairly, so that you will come to know the value of justice. I hope that you will suffer betrayal because that will teach you the importance of loyalty. Sorry to say, but I hope you will be lonely from time… Continue Reading From Time to Time

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We all report to somebody. To whom do you report? A boss, an owner, your Board of Directors? Most leaders accept the reality that they must take direction from someone else in their organization. What leaders are not comfortable with is working without a clear delineation of responsibilities vis a vis the person to whom… Continue Reading Let Me Lead

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When it comes to making decisions on a team, the leader has multiple options. The default style of decision-making is often voting. Using this style, the leader asks each member of the team to declare their support or opposition, and then the leader endorses the majority view. Another common decision-making style is consensus. Unlike voting,… Continue Reading Make the Call

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For many of us, frustrations at work are limited and short-lived, and simply reflect the ins and outs of our lives and the normal pressures of the job. For others, though, frustrations can mount, particularly when support from the organization appears to be absent or when it seems like whatever we do, nothing ever changes.… Continue Reading Chasing Me Away

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Innovation is serious business, and yet sometimes we are just too serious about innovation. Throughout history, we can see that play actually has served as a reliable gateway to innovation. In Wonderland: How Play Made the Modern World, Steven Johnson illustrates how playfulness has fueled a remarkable amount of innovation and new discovery. Consider Charles Babbage,… Continue Reading Play Your Way to Innovation

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