If you want to be a fit leader, it’s critical to clearly communicate your messages and ensure those messages are actually heard and understood by others. In my dealings with employees and colleagues over the years, I’ve discovered a number of strategies leaders can employ to remove ambiguity or “static” from their communications. After you… Continue Reading Getting Rid of Communication Static
When was the last time your organization changed? Last month, last week or just a few hours ago? The one thing many of us have come to accept in life is that change is one of the few constants. Whether we like it or not, staying flexible means staying relevant. Evolving customer needs, new and emerging… Continue Reading Treading Softly
Most organizations make considerable investments in the selection of new employees. Whether it is the cost of advertising open positions, retaining a third-party recruiting agency or the hours spent internally on the part of multiple parties interviewing potential candidates, we’re talking lots of time and money. Why is it then that once these new employees arrive,… Continue Reading Avoiding Buyer's Remorse
Having great aim is important; so is knowing when to pull the trigger. Sometimes, while we are considering when to begin, it becomes too late or the window of opportunity passes. Leaders are known by the actions they take. They don’t wait for permission. They passionately pursue bold new ideas. Think Steve Jobs. Taking initiative… Continue Reading DO Nothing, SAY Nothing, BE Nothing
Most of us were taught when we were children that it was polite, and often to our benefit, to say please and thank you when interacting with others. Why is it so many of us find it hard to apply this knowledge in the workplace? It can’t be that it’s too hard or that it takes… Continue Reading Please and Thank You
There are times when we find ourselves in the midst of an encounter with someone where we are suddenly surprised at the overreaction or defensiveness of the person we are speaking with. Often, we have no idea where this other person’s emotions are coming from. During these moments, we often have three choices. I will call them Door… Continue Reading Door #1, Door #2 or Door #3?