The renewed focus on inclusion these days is rooted in increased evidence that organizations that become more diverse, at all levels, increase sales, drive innovation and reduce turnover. My experience has shown me that the more the faces around the table look different from one another, the greater the likelihood we will hear perspectives and… Continue Reading Breaking Bias

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We all report to somebody. To whom do you report? A boss, an owner, your Board of Directors? Most leaders accept the reality that they must take direction from someone else in their organization. What leaders are not comfortable with is working without a clear delineation of responsibilities vis a vis the person to whom… Continue Reading Let Me Lead

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It can be frustrating when individuals do not execute on their responsibilities.  When it is a member of our own team that is underperforming, we have the opportunity to directly manage that performance and to restate our expectations to increase understanding and alignment.  If that doesn’t bring about the improved performance, we have access to… Continue Reading Compromising Accountability

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There are times when it seems we just can’t win. At all levels of leadership, including the very highest, leaders can find themselves in disagreement with a major policy direction being promoted by the senior team. This is particularly true when the leader was not consulted prior to the decision having been made. Confidently expressing… Continue Reading Mixed Messages

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Oh, please. Give me a break! No way! When we look back and examine the sentiment of prominent observers, and even experts in their time, it’s easy to see how we can miss the future even as it’s staring us in the face. Consider the following: “Everything that can be invented has been invented.” CHARLES… Continue Reading Oh, Please

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