It can be frustrating when individuals do not execute on their responsibilities.  When it is a member of our own team that is underperforming, we have the opportunity to directly manage that performance and to restate our expectations to increase understanding and alignment.  If that doesn’t bring about the improved performance, we have access to… Continue Reading Compromising Accountability

Read More

There are times when it seems we just can’t win. At all levels of leadership, including the very highest, leaders can find themselves in disagreement with a major policy direction being promoted by the senior team. This is particularly true when the leader was not consulted prior to the decision having been made. Confidently expressing… Continue Reading Mixed Messages

Read More

Inclusivity is all about increasing our knowledge and awareness of differences, and our ability to interact with people that are not the same as us. There are some differences we can easily see because they are visible, such as differences in race or age.  There are other differences that are not so visible, such as… Continue Reading The Inclusive View

Read More

Emotional Intelligence (emotional quotient or EQ)  refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.  Many point to EQ as being more important that IQ as leaders rise within an organization and broaden their responsibility for larger teams. The term Emotional Intelligence was popularized in the… Continue Reading EQ vs. IQ

Read More

Perhaps you’ve heard of the confirmation bias. This is our tendency to look for only confirming evidence of what we already believe. The Lancet, a respected medical journal, reported in 1998 that a positive correlation had been found between autism and childhood vaccines. As a result, many parents stopped vaccinating their children, at great risk… Continue Reading Mistakes Were Made (But Not By Me)

Read More