It is not unreasonable to expect team members facing the uncertainties associated with a global pandemic to be anxious, and increasingly so as one countermeasure after another is put into place by their organizations and by their government to fight the novel coronavirus.  Leaders, themselves, are anxious and this is how human beings normally react… Continue Reading An Anxious Team

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It can be frustrating when individuals do not execute on their responsibilities.  When it is a member of our own team that is underperforming, we have the opportunity to directly manage that performance and to restate our expectations to increase understanding and alignment.  If that doesn’t bring about the improved performance, we have access to… Continue Reading Compromising Accountability

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Stress has become a buzzword, but most of us don’t really know what it is. According to my friend Dr. Heidi Hanna, the word itself can cause stress just because it’s difficult to define. We use it as a catchall for anything that feels off in our lives, and by dumping problems into a bucket… Continue Reading Make Stress Your Friend

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In a recent New York Times article, Laszlo Bock, former senior vice president of people operations at Google, reveals what some might refer to as surprising. After synthesizing 10,000 data points including performance reviews done on managers, employee engagement surveys and even nomination forms for top-manager awards, the Google analysts found that technical expertise paled… Continue Reading Building Better Leaders

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Let’s start with a POP QUIZ: What’s 2,446,708 X 11,567 X 6.72 X 0? Pretty simple, huh? I bet you even came up with the correct answer without using a calculator. How about another mental challenge? This one comes from one of my favorite blogs (Farnam Street): Suppose you were trying to become the best… Continue Reading The Weakest Link

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