If there is one thing that organizations are learning in these volatile, uncertain and complex times, it is the importance of both organizational and personal resilience – the ability to withstand shocks, and remain sustainable under prolonged periods of change. Richard Barrett, founder of the Barrett Values Centre, offers the following checklist of actions to… Continue Reading The Resiliency Reserve

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We all report to somebody. To whom do you report? A boss, an owner, your Board of Directors? Most leaders accept the reality that they must take direction from someone else in their organization. What leaders are not comfortable with is working without a clear delineation of responsibilities vis a vis the person to whom… Continue Reading Let Me Lead

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When it comes to making decisions on a team, the leader has multiple options. The default style of decision-making is often voting. Using this style, the leader asks each member of the team to declare their support or opposition, and then the leader endorses the majority view. Another common decision-making style is consensus. Unlike voting,… Continue Reading Make the Call

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For many of us, frustrations at work are limited and short-lived, and simply reflect the ins and outs of our lives and the normal pressures of the job. For others, though, frustrations can mount, particularly when support from the organization appears to be absent or when it seems like whatever we do, nothing ever changes.… Continue Reading Chasing Me Away

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Back in 1975, an engineer at Kodak invented the world’s first digital camera. When this engineer, Steve Sasson, went to his management to present his new idea, the response he received was “that’s cute”. While that response ultimately led to the demise of Kodak, we shouldn’t be surprised with the reaction by the company’s management… Continue Reading That's Cute

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